Lewis' Blog Tales from the trenches of information technology


Noisy utility company email

Why do utility companies feel the need to email and phone to advise of their readiness for an impending storm? Would I otherwise suppose they were not ready? And, if they were indeed not ready, then what?

On top of this, my phone rings incessantly with this nonsense, advising me that they are prepared for the coming nor'easter (for those of you unfamiliar with this type of storm, these are particularly nasty - high winds, lots of rain - in the northeast US). Anyone living on Long Island (New York State) more than a year should be quite familiar with these regular occurrences. So, why is my Inbox filled with this junk? (Okay, my Sophos UTM catches most of these, but sadly can't do anything about the telephone ringing.)

This is a tremendous waste of resources. Don't tell me that you're ready, just focus on being ready.

Regular readers here will know of my profound distaste for poor email etiquette, and sending superfluous email falls into that category. Messages should be sent when relevant (they don't need to advertise to me; I have no real choice in the matter, other than slapping immense, ugly solar panels all over my roof).