Lewis' Blog Tales from the trenches of information technology

13Oct/114

What’s up with BlackBerry? (Not much, and not for long, it appears)

My wife mentioned to me that she wasn't getting email on her BlackBerry Curve the other day. After some time of struggling (I don't use one of those annoying devices, myself; I currently use a Palm Pre Plus), I finally managed to get the service books re-sent to the device, and while monitoring our email server, saw an IMAP connection come up (albeit quite slowly, spending what seemed like an eternity selecting a folder). I doubt that sending service books really made much of a difference, unless something broke when RIM got things propped up again (temporarily).

The next day, I read several reports online about some massive problem at RIM, in Canada. The Register is now replete with stories of what appear to be ongoing problems up there:

BlackBerry BBM, email downed in epic FAIL - October 10
BlackBerry users back online after outage - October 11
BlackBerry BBM, email offline AGAIN
- October 11
BlackBerry services splutter back into action, again - October 11
RIM stands, staggers, falls again - October 12
BlackBerry stumbles to feet, full of apologies - October 13